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Request Account Deletion

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To request the deletion of your Fuel Nexus account, please send an email  to support@fuelnexus.ca with the subject line "Request for Account Deletion". You will need to provide information to our customer support to verify that you are the owner of the account you are requesting data for, or have the legal authority to do so.

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Upon successful verification and account deletion we will provide you with an email confirmation, to the email associated with your request, of your account deletion and the information that was deleted.​

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Please note that in order to comply with our compliance and regulatory obligations, we may not be able to provide or permanently delete certain data in accordance with our legal and record keeping obligations. Please see our Terms and Conditions, and Privacy Policy for more information.

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